Shipping policy

Last updated: August 2026

1. Shipping Overview

Maple Essentials ships across Canada. Orders are processed within 1-2 business days, excluding weekends and holidays.

2. Delivery Timelines

• Standard delivery: typically 5-10 business days after processing, depending on your location
• Delivery estimates are approximate and not guaranteed, as they depend on courier performance and customs (for any international shipments)

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. Any free-shipping threshold currently offered will be displayed on the site and at checkout.

4. Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information. You can also check order status on our Track Order page.

5. Delays

Occasionally, delays occur due to high demand, weather, customs, or courier issues beyond our control. We'll do our best to keep you informed if this happens.

6. Incorrect Address

Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to an incorrect address provided by the customer, though we'll do our best to help resolve the issue.

7. Contact Us

Questions about shipping? Email mapleessentialsstore@gmail.com.