Privacy policy
Last updated: August 2026
1. Introduction
Maple Essentials ("we," "us," "our") respects your privacy. This policy explains what personal information we collect, how we use it, and your rights regarding that information, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
- Contact information you provide at checkout or sign-up (name, email, shipping address, phone number)
- Order and payment information (processed securely by Shopify; we do not store full card details)
- Device and usage data collected automatically (IP address, browser type, pages visited) via cookies and similar technologies
3. How We Use Your Information
- To process and fulfill your orders, including shipping and customer support
- To send order updates and, if you opt in, marketing communications
- To improve our website and product offering
- To comply with legal obligations
4. Sharing Your Information
We share information only with service providers necessary to run our store: Shopify (platform and payments), our shipping/fulfillment partners, and payment processors. We do not sell your personal information to third parties.
5. Cookies
We use cookies to operate the cart/checkout, remember preferences, and understand site usage. You can control cookies through your browser settings.
6. Data Retention & Security
We retain personal information only as long as necessary for the purposes above or as required by law, and rely on Shopify's PCI-DSS compliant infrastructure to protect your data.
7. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at mapleessentialsstore@gmail.com.
8. Changes to This Policy
We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.
9. Contact Us
Questions about this policy? Email mapleessentialsstore@gmail.com.